Privacy Policy

Effective Date: 01/01/2024

1. Introduction

Welcome to Verified Assistance ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us.

2. Information We Collect

• Personal Information: When you use our services, we may collect personal information such as your name, address, email address, phone number, and any other information you provide.
• Notary Services Information: We collect details related to the documents and transactions for which you require notary services.
• General Administration Services Information: We collect information necessary to provide administrative support, including but not limited to scheduling, correspondence, and document management.
• Communication Data: Information from call answering, chat & SMS texting campaigns (Message and data rates may apply), including message content and contact details. 
• Social Media Data: Information gathered from social media platforms like Facebook Messenger when you interact with our ads or communications.
• Usage Data: We collect information about how you use our website, including IP address, browser type, operating system, and pages visited.

3. How We Use Your Information

• Service Provision: To provide and improve our notary and general administration services.
• Communication: To respond to your inquiries, send notifications, and communicate with you about our services.
• Marketing: To send you promotional materials and information about our services, including social media ads and campaigns.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Analytics: To analyze usage patterns and improve our website and services.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your information or request data portability. To exercise these rights, please contact us by email:hello@verifiedassistance.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked sites you visit.

9. Opt-Out and Help

• Opt-Out of Text Messages: To opt-out of receiving text messages from us, you can reply "STOP" to any text message you receive. You can also contact us directly to request removal from our messaging list.
• HELP: If you need assistance or have any questions, you can reply "HELP" to any text message you receive or contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes will constitute your consent to the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Verified Assistance
25000 Euclid Ave Ste. 305
Euclid, OH 44117
HELLO@VERIFIEDASSISTANCE.COM
440-468-7021

Thank you for choosing Verified Assistance. We value your privacy and are committed to protecting your personal information.